FAQ

 

What types of custom door toppers do you offer?

Happy Laser Co provides a variety of personalised door toppers, including designs such as Bold, Condensed, and Round. Each design can be customised to reflect your unique style and preferences.

How can I personalize my door topper?

Personalisation options for your door topper include selecting the design type, choosing colors, and adding custom text. This allows you to create a piece that truly represents your individuality.

What materials are used in your door toppers?

Our door toppers are crafted from high-quality materials that ensure durability and longevity. We prioritise using materials that are suitable for outdoor use, providing both aesthetic appeal and resistance to environmental factors.

How do I care for my custom door topper?

To maintain the appearance and integrity of your door topper, it is recommended to clean it regularly with a soft cloth. Avoid using abrasive cleaners that may damage the surface finish.

What is the typical production time for a custom door topper?

The production time for a custom door topper generally ranges from 5 to 10 business days. This timeframe may vary based on the complexity of the design and the volume of orders being processed.

Do you offer returns or exchanges on custom products?

Due to the personalised nature of our products, we do not offer returns or exchanges unless the item is defective or incorrect. Please ensure that all customisation details are accurate before placing your order.

Can I track my order once it has been shipped?

Yes, once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the status of your shipment until it arrives at your designated address.

What payment methods do you accept?

Happy Laser Co accepts a variety of payment methods, including major credit cards, PayPal, and other secure payment options. This ensures a convenient and safe transaction process for our customers.